The City’s Durham One Call customer service center has launched a new program to tap into the popularity and convenience of smartphones. “Our Durham One Call team is always looking for ways to enhance customer service for our community, and the new texting service shows how we can do this by embracing technology that is used by so many of our residents,” said City Manager Wanda Page. “We now have multiple ways for our residents to seek assistance in a way that suits their lives – by texting, using our free app, submitting online, or by calling our customer service team.”
